Privacy Policy

This Privacy Policy describes how Lawly ("we," "our," or "us") collects, uses, and protects your personal information when you use our services. We are committed to protecting your privacy and complying with South Africa's Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, and optional company name when you use our document generation services.
• Document Information: Data you provide to generate legal documents, such as business details, contract terms, and other relevant information.
• Usage Information: Information about how you interact with our website, including pages visited and features used.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our document generation services.
• To generate the legal documents you request based on your inputs.
• To communicate with you regarding your document requests and service updates.
• To improve our services and develop new features.
• To comply with legal obligations.

3. Use of Artificial Intelligence (AI) Technology

Our service utilizes AI technology to generate legal documents. Please be aware of the following:

• AI Processing: The document content you provide is processed using AI services to generate your requested legal documents.
• Data Separation: Your contact information (name, email, company) is kept separate from the data processed by AI services.
• AI Data Handling: Information processed by our AI technology may be subject to the privacy policies of our AI service providers.
• AI Training: Anonymized document content may be used to improve our AI systems, but will never contain personally identifiable information.

4. Data Storage and Security

We implement appropriate security measures to protect your personal information:

• All data is encrypted during transmission using SSL technology.
• We store your information on secure servers and use industry-standard security measures.
• We regularly review our information collection, storage, and processing practices.
• Access to personal information is restricted to authorized personnel only.

5. POPIA Compliance

We comply with South Africa's Protection of Personal Information Act (POPIA):

• We only collect information for legitimate purposes related to our services.
• We process your information lawfully and in a manner compatible with the purpose for which it was collected.
• We do not keep your information for longer than necessary.
• You have the right to access, correct, or delete your personal information we hold.

6. Data Sharing and Third Parties

We may share your information with:

• Service Providers: Third-party companies that provide services on our behalf, such as AI processing, data storage, and email delivery.
• Legal Requirements: When required by law or to protect our rights or the rights of others.

We do not sell your personal information to third parties.

7. Your Rights

Under POPIA, you have the following rights:

• The right to access your personal information.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your information.
• The right to object to the processing of your information.
• The right to lodge a complaint with the Information Regulator.

To exercise these rights, please contact us at privacy@lawly.co.za.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@lawly.co.za
Address: Lawly, Cape Town, South Africa